1-800-Flowers is in the business of helping people connect to the important people in their lives. It is our mission to deliver smiles.
REFERENCE VIDEOS FOR INSPIRATION OR TONE:
Emotional: Subaru Commercials
Humorous: Amazon
Other:
The concepts should spark interest for 1-800-Flowers.com and drive everyday gifting (birthday, anniversary, get well, just because).
The takeaways should be:
- 1-800-Flowers.com can help me to express and connect with the important people in my life - for any occasion or “just because”
Product Benefits:
- Unparalleled selection of floral and gifts with compelling design, style, and quality for all occasions and price points
- Easy and convenient to send
- A “wow” to receive (at times unexpected surprise)
Emotional Benefit:
- Helping the sender (great shopping experience) and the recipient (beautiful, thoughtful gift) feel special
Key Brand Notes:
- Same day, any day service
- Satisfaction guaranteed
- McCann family florists
- Partnership with the best growers + the best network of professional florists
- In business for over 40 years
- Your trusted, savvy “go-to resource” for the best floral and gift advice
- Has truly original products (wide assortment, pricing, and design)
- Helps express myself perfectly (right gift, right time, guide me through gifting)
- Has a caring team obsessed with service (works with the best florists throughout the nation, top growers across the globe)
- Makes it easy to deliver a smile (24/7 online, mobile, phone)
EXPOSURE:
TARGET AUDIENCE:
- Social, active, thoughtful adults 25-65 with a core focus on adults 35-54, 35-65
TONE:
- The concepts should feel at once relatable, personal and authentic while alternating between humor and sentiment. While more upbeat than melodramatic, the concepts should strive to create an emotional connection with the viewer. Overall, DELIVERING SMILES. This should NOT be explicitly messaged in the concept (too “on the nose”) but this is a key brand tenet.
EXECUTIONAL MANDATORIES:
- Please stay away from controversial topics
- Please strive to prominently yet unobtrusively weave product into the concept where possible
- Your concepts need to understand and define the role of the 1-800-Flowers product (prominence, use of, placement, etc.)